Payment Policy

Secure Transaction Protocol

At PrimeLane, we implement industry-standard security measures to ensure a protected shopping environment. All transactions are processed using SSL (Secure Socket Layer) encryption to safeguard your data during transmission. We utilize tokenization technology, which replaces sensitive details with unique identifiers, ensuring that your full payment information is never stored on our internal servers. Our processing partners maintain full compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

Accepted Payment Methods

Currently, we accept the following payment method:

PayPal: Transactions are handled through PayPal’s secure and encrypted gateway. You may complete your purchase using your PayPal balance or any linked funding source supported by their platform.

All available payment options are clearly displayed at the final stage of the checkout process. We do not accept cash on delivery or manual bank transfers at this time.

Currency and Pricing

All transactions on this store are processed in US Dollars (USD). If you are purchasing from outside the United States, your financial institution may apply currency conversion rates or additional fees, which are not controlled by PrimeLane.

Order Verification

To prevent unauthorized activity, every order undergoes a standard verification process. Once an order is placed, an authorization request is sent to your payment provider. If the transaction is approved, you will receive an automated order confirmation via email. If you do not receive this notification, please check your spam folder or contact our support team.

Payment Troubleshooting

In the event of a payment failure, we recommend the following steps:

• Verify that your billing address matches the information on file with your payment provider.
• Ensure the payment method has sufficient funds and is authorized for online transactions.
• Check for browser-related issues by clearing your cache or attempting the purchase in an incognito window.
• Contact your bank to confirm there are no active blocks on your account.

Taxes and Customs

Applicable sales tax will be calculated and displayed during checkout. For international shipments, please be aware that the destination country may impose import duties, local taxes, or brokerage fees. These charges are the sole responsibility of the recipient and must be settled according to local regulations.

Payment Support

If you encounter any issues during checkout or have questions regarding a recent transaction, please contact us at info@primelane.shop.

Contact Information

Business Name: PrimeLane

Business Mail: info@primelane.shop

Business Hours: 9 AM - 5 PM (Monday to Friday)

Business Address: 31 Arcade St, Providence, RI 02903, United States